Are you the type of leader who is driven to transform daily complexity into streamlined operational excellence? We should talk. 

THE ROLE

We’re looking for a Production Manager who thrives at the intersection of strategy and execution – someone who can architect global workflows while rolling up their sleeves to ensure flawless delivery. At Wordbank, you’ll own the P&L for high-volume creative workstreams, lead distributed teams across time zones, and be the strategic partner our streaming clients rely on for operational excellence.

What You’ll Own

• Drive workstream profitability as the operational architect for 2-3 high-volume creative productions
• Lead 4-8 Production Coordinators across our 24/7 follow-the-sun model, building high-performance teams through candid feedback and radical ownership
• Act as the client’s strategic partner, translating their vision into flawless execution while maintaining 4.5+ CSAT scores
• Optimize global resourcing decisions that balance speed, quality, and cost across multiple time zones
• Challenge the status quo by identifying automation opportunities and workflow improvements that scale

Why This Role Matters

You’re not just managing workflows – you’re the entrepreneurial force that transforms creative operations into a competitive advantage. Your decisions directly impact our ability to deliver creativity at scale and exceptional client experience for global streaming giants. If you’re someone who naturally sees three steps ahead, gets energized by complexity, and has an unwavering drive to optimize everything you touch, this is your opportunity to shape how creative production works on a global scale.

EXPERIENCE & SKILLS

Do NOT Apply If:

• You need consensus before making decisions
• You prefer following established playbooks over creating new solutions
• You get overwhelmed juggling multiple high-stakes priorities simultaneously
• You need constant guidance on strategic direction
• You’re uncomfortable giving direct feedback or having tough conversations
• You prefer staying in your lane rather than proactively identifying opportunities
• You think “good enough” is acceptable when excellence is achievable

Ready to prove you’re the operational visionary we need? Show us how you’d approach optimizing a 24/7 global production workflow in your cover letter.

SALARY & BENEFITS

$75,000 -$95,000 annual base salary + 

• Medical, dental, vision
• Paid Flexible Time Off: 23 day minimum + Maternity / Paternity / Adoption, Sabbaticals, Jury Duty, Voting Time Off, VTO, LTO, Birthday
• Life insurance 
• Short-term & Long-term Disability
• Travel (Parking & EcoPass)
• Accident, hospital, legal, critical illness insurance options
• Flexible Spending Account (FSA) , Health Saving Accounts (HSA)
• Employee Assistance Program 
• FinFit Financial Wellness
• 401K (3% company matching)

WORK AT WORDBANK

Join a team that collaborates with incredible clients on global creative production that ignites your ambition, fuels your creativity, and pushes your drive to new heights. You’ll show up as your true self, work with great people, and put your smarts to work. 

OUR IMPACT

Built for marketing and creative localization at scale, we help global streaming brands reach and inspire users wherever they are in the world. We partner with our clients to deliver locally impactful creative that drives seamless UX and meaningful engagement. It’s our frame of mind that sets us apart – rooted in operational excellence, elevated by human creativity, and guided by triple bottom line standards of people, planet and profit. 

OUR PEOPLE

As a certified B Corp and Investors in People Gold employer (top 16%), we’re as serious about our people and planet as we are about performance. Human creativity drives everything we do, so we do everything we can to empower our people. Wordbankers live, work, and play globally, bringing their perspectives to help drive meaningful outcomes, contribute measurable value, and create the difference.

THE WORDBANK WAY

• A-player teams: Talent-dense teams that drive remarkable results
• Freedom & responsibility: Context over control; empowered decision-making and ownership
• Candid feedback: Open, timely feedback with positive intent accelerates growth 
• Global-first mindset: Follow-the-sun operations across 118 countries, creativity at scale
• Agile & adaptive: Embrace change, iterate quickly, pivot with purpose
• Data-driven excellence: Informed decisions, meaningful metrics, continuous optimization
• Challenger mindset: Farm for dissent, question assumptions, innovate by design
• CX-obsessed: Fanatical about making customer experience, functional, easy, and enjoyable
• Clear communication: Precise, simple, and direct — we own understanding
• Intelligent failure: Embrace risk, learn from mistakes, sunshine our failures

Ready to create the difference?

Equal Opportunity Employer

Wordbank is an equal opportunity employer committed to building a diverse, inclusive team. We welcome all qualified candidates regardless of race, color, age, religion, gender identity, sexual orientation, disability status, or any other protected characteristic.

HOW TO APPLY

If this sounds like you, please apply here. You will also be asked to upload your resume and cover letter. Applicants who do not provide a cover letter will not be considered. While we’ll certainly do our best, we regret that we may not be able to respond to all applicants.

WHY WORDBANK?

A High-Impact Community

At Wordbank, we're a marketing localization agency built around a simple idea: bring together exceptional people, give them unusual freedom, and watch them create extraordinary results. We prioritize talent, autonomy, and impact to create a culture where individuals thrive and the company excels.

A-Player Environment

We believe that surrounding ourselves with exceptional talent fosters a dynamic, challenging, and rewarding work environment. We hire individuals who are driven, passionate, and committed to continuous improvement. A-players collaborate to maximize business impact while upholding exceptional standards for themselves & others.

Freedom & Responsibility

Our environment maximizes freedom & responsibility by empowering individuals to make decisions and drive results. We believe in providing the context and resources needed for success, and then trusting our team to execute. We operate in a hybrid work setting while offering flexible working arrangements that allows for excellence both personally and professionally. We also like to connect and engage by coming into the office 2-3 times a week.

Radical Transparency & Candid Feedback

We foster a culture of open communication and radical transparency. Information flows freely here, and so does honest feedback. We share the context behind decisions and provide direct, constructive input focused on growth. This transparency creates alignment and accelerates both personal development and company growth.

Distributed Decision-Making & Context, Not Control

We believe in providing the necessary context and information, and then trusting our team to make sound judgments. We prioritize context over control, empowering teams to take ownership and drive results.

Impact & Growth

We're committed to making a positive impact on our clients, our team, and the world. We believe in continuous learning and development, and we invest in our team's growth. We "walk the walk" when it comes to our commitment to business as a force for good. We are a globally certified B Corporation and hold an Investors in People: Gold status in the UK.

Our Values in Action

• Drive: We are passionate and results-oriented.
• Connection: We build strong relationships and foster collaboration.
• Excellence: We strive for the highest standards in everything we do.
• Care: We value empathy and support for our team and clients.
• Creativity: We encourage innovation and out-of-the-box thinking.

Join Our Culture

If you're an A-player who thrives in a culture of freedom, responsibility, and candid feedback, we want to hear from you. We're looking for individuals who are passionate about making a difference and who are committed to continuous growth.

Equal Opportunity Employer

We believe in equality, diversity and inclusion. We are committed to welcoming, respecting and valuing people for who they are. We are an equal opportunity employer committed to attracting, retaining, developing, and promoting the most qualified people of all backgrounds, regardless of race, colour, age, religion, gender identity, HIV status, marital status, past or recent military status, past incarceration, sexual orientation, national origin, citizenship status, ancestry or any other characteristic, including any physical (including pregnancy) or intellectual disability, and/or any other protected class under global, federal, state, or local law.

If you seek accommodations during the recruitment process, please let us know in your application.

Note: Wordbank will never ask for payment of any kind from applicants or freelance partners. If you’ve received communication from someone claiming to be Wordbank and would like to verify whether it’s legitimate, please contact hello@wordbank.com.