Creative Project Manager

Job Ref

Full-time

Location

Denver, CO

Date Posted

January 2019

Who is Wordbank?

Wordbank is a marketing translation and localization agency, specializing in global marketing communications since 1988, helping brands to identify and connect with their international target audiences. We are experts in the cultural adaptation and transcreation of advertising, creative media and marketing material in 140 languages, delivering best-fit content and creative adaptations for local markets. We are a medium-sized private company with sales, production and media operations in Denver and London, and an impressive client list of well-known B2C and B2B brands and international creative and design agencies.

The Role

The Project Manager will handle all aspects of project management on creative design localization accounts, ensuring resources, process, expectations and quality are proactively managed throughout, from design to QA.
Responsibilities will include:
  • Managing the complete creative design localization process for each project from client requests to delivery.
  • Coordinating and ensuring the delivery of projects to agreed deadlines.
  • Ensuring effective and clear communication with freelance designers, clients and internal departments, to fulfill the project’s requirements.
  • Keeping clients informed of project status and escalating any delivery critical issues to satisfactory resolution.
  • Ensuring the quality of all deliverables to the levels agreed with the client, and rapid and effective resolution of any questions or complaints.
  • Carrying out all project administration duties to a high level of quality and in a timely manner.
  • Interfacing with the client to decode their desired final product and communicating the requirements effectively to the in-country designers.
What do you need to be successful?
  • Minimum qualification: BA or equivalent degree.
  • Proficiency with Adobe Photoshop, Illustrator, Creative Cloud required.
  • Customer service experience required.
  • Project Management experience required.
  • Graphic Design knowledge and experience preferred.
  • Experience working with other cultures and languages a plus.
Skills and Attributes:
  • Strong planning and organizational skills.
  • Excellent oral and written communication skills.
  • Highly responsive.
  • Sharp attention to detail.
  • Strong multitasking and time-management skills.
  • Sense of satisfaction from making to-do lists and checking them off.
  • Ability to meticulously follow specific instructions, but also able to think for yourself.
  • Strong customer service skills and always looking to “wow” co-workers and clients.
  • Ability to thrive in a dynamic, deadline-driven, and high-pressure environment subject to constant interruptions.
  • Flexible and open to change and excited to come up with solutions to problems.
  • Ability to communicate openly and constructively.
  • Independent and self-directed.
  • Reliable and committed to doing whatever it takes to get the job done right.
  • Strong cooperation skills.
  • Driven to improve and grow and to own your development path.
  • Resilient and able to quickly bounce back from mistakes and failures.
  • Patient and willing to work hard in order to progress.

How do I apply?

If this sounds like you, please send your cover letter and resume to denver_recruitment@wordbank.com as applications submitted via the contact form on our website will not be considered. Please include “Creative Project Manager” in your subject line. While we will certainly do our best, we regret that we may not be able to respond to all applicants.