We’re human about the way we do business from the inside out, and we’re on a mission to prove that it gets better results. When it comes to global brand experience and driving international engagement, human talent is essential to achieving quality, scale, and lasting ROI.
At many agencies in the industry, poor work environment and business practices mean staff turnover is high and staff engagement is low. But it’s not just their staff who are suffering: in-country linguists are often devalued, exploited, and underpaid – and sometimes not even paid at all. And ultimately, customer experience pays the price.
As the only B Corp-certified marketing localization agency – and with a global resource network and production operations built for marketing and creative content – we’re proponents of the value of human talent, fair and equal pay, and the importance of resource and staff engagement. We regularly measure employee and resource satisfaction, taking proactive steps to keep our people happy and set them up for success.
This isn’t just the right thing to do. It makes sense for our clients who, through lasting collaborative partnerships with us, believe what we believe about the way to do business and get better results.